Store Policy
Thank you for shopping at Manifiz, your trusted source for high-quality garden sheds, bike sheds, and utility sheds. Please read our store policy carefully to understand our terms and conditions, which include our Shipping Policy and Refund and Returns Policy. By placing an order with us, you agree to the following policies.
Ordering and Payment
- Product Information: We strive to provide accurate descriptions and images of our sheds, including dimensions, materials, colors, and features. However, slight variations may occur. Please review all product details before placing your order.
- Pricing: All prices are listed in United States Dollars (USD) and are subject to change without notice. Applicable sales tax will be added to your order based on your shipping address.
- Payment Methods: We accept [Specify accepted payment methods, e.g., Visa, Mastercard, American Express, Discover, PayPal]. You will be charged the full order amount at the time of purchase.
- Order Confirmation: Once your order is placed, you will receive an order confirmation email with details of your purchase. Please review this confirmation carefully and contact us immediately if you notice any discrepancies.
- Order Changes and Cancellations: Please contact us as soon as possible if you need to make changes to or cancel your order. We will do our best to accommodate your request; however, once an order has been processed for shipping, changes or cancellations may not be possible.
Shipping and Delivery
Our Shipping Policy outlines the terms and conditions related to the shipment and delivery of your order. Please refer to our dedicated Shipping Policy for detailed information regarding:
- Shipping locations (contiguous United States).
- Shipping methods and associated costs, which vary based on shed size, weight, and delivery location.
- Estimated delivery timeframes (typically 7 to 15 business days after processing).
- The curbside delivery process and the option for liftgate service (if requested at the time of order and available for an additional fee).
- Your responsibility for inspecting the shed upon delivery and noting any damage on the delivery receipt.
- The procedure for reporting shipping damage within 3 business days of delivery.
Returns and Refunds
Our Refund and Returns Policy outlines the procedures and conditions for returning a shed and receiving a refund. Please refer to our dedicated Refund and Returns Policy for detailed information regarding:
- The eligibility criteria for returns (unassembled and unused in original packaging, within 30 days of delivery).
- Potential restocking fees (20% unless due to manufacturing defect or documented shipping damage).
- The process for initiating a return by contacting customer service within 30 days.
- Your responsibility for return shipping costs (unless due to a verified manufacturing defect or documented shipping damage).
- The refund process and the timeframe for processing refunds (typically 7 business days after receiving the returned shed).
- Our policies for returns due to manufacturing defects and shipping damage reported within 3 business days.
- The fact that we do not currently offer direct exchanges.
Warranty
- Warranty Information: Our sheds are typically covered by a manufacturer's warranty against defects in materials and workmanship. The specific warranty period and coverage may vary depending on the product. Please refer to the product documentation or contact us for warranty details.
- Warranty Claims: To make a warranty claim, please contact our customer service team at +1 443-607-6306 or contact@manifiz.com with your order number, details of the issue, and any supporting documentation (e.g., photos). We will guide you through the warranty claim process.
Limitation of Liability
To the fullest extent permitted by applicable law, Manifiz shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your purchase or use of our products or website. Our total liability to you for any claim arising out of or relating to your purchase shall not exceed the purchase price of the product in question.
Governing Law
These policies shall be governed by and construed in accordance with the laws of the State of [Specify the governing state, e.g., Maryland], without regard to its conflict of law provisions.
Contact Us
Address: 3401 Morlock Lane, Bowie, MD 20715, United States
Phone Number: +1 443-607-6306
Email: contact@manifiz.com
Policy Updates
We reserve the right to update or modify these store policies, including our Shipping Policy and Refund and Returns Policy, at any time without prior notice. Any changes will be effective immediately upon posting on our website. Please review these policies periodically for updates.